Communication Outbox

Communication Outbox

Sprint 19 adds the Controlled Communication Draft Outbox. It is an internal queue for message drafts that can be reviewed, copied, and marked manually sent.

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Use this when you need a quick orientation to Communication Outbox.

Sprint 19 adds the Controlled Communication Draft Outbox. It is an internal queue for message drafts that can be reviewed, copied, and marked manually sent.

The system does not send email, WhatsApp, SMS, or external messages. Outbox records retain source links to approved workflow drafts, agent runs, and source records where available.

Main Routes

  • /dashboard/communications
  • /dashboard/communications/outbox
  • /dashboard/communications/review
  • /dashboard/communications/sent
  • /dashboard/communications/templates
  • /dashboard/communications/channels

Permissions

  • communications.view can view outbox items.
  • communications.manage can create and edit outbox items and templates.
  • communications.approve can approve, reject, comment, or request changes.
  • communications.mark_sent can mark approved Manual Copy or Internal Note items manually sent.
Developer Details
Source
apps/docs/content/communications/README.md
Owner
Module Owner
Status
Current
Module
Communication Outbox
Related route
/dashboard/communications/outbox