Support
Support plan workflow
Plans link an installed system and optional Company/Contact. Types cover free support, monthly support, quarterly maintenance, annual maintenance, pay-as-you-go, and custom arrange
Use this when you need to follow the normal operating flow for Support.
Plans link an installed system and optional Company/Contact. Types cover free support, monthly support, quarterly maintenance, annual maintenance, pay-as-you-go, and custom arrangements.
Managers create Draft plans and maintain dates, scope, price, currency, and billing-cycle metadata. Activation and cancellation require support.approve; suspension, expiry, and archival use support.manage.
This is coverage metadata only. Sprint 9 does not generate invoices or automate renewals.
Developer Details
- Source
- apps/docs/content/support/support-plan-workflow.md
- Owner
- Module Owner
- Status
- Current
- Module
- Support
- Related route
- /support